Download the iPass Dial Wizard for Macintosh v1.0.5

iPass Dial Wizard for Macintosh v1.0.5

Important Notes

Please see the known problems section, which describes things that we know are wrong with the iPass Dial Wizard for Macintosh, and ways that you can avoid these problems.

Terminology

  • Pre-Mac OS 8.5: Any system software whose version is less than Mac OS 8.5. This includes System 7 and Mac OS 8.
  • Mac OS 8.5 and later: Any system software whose version is Mac OS 8.5 or greater. Currently this means Mac OS 8.5 or Mac OS 8.5.1.
  • Open Transport (or OT): The TCP/IP networking found in Macintosh system software version 7.5.3 or later. Version 1.x is found in pre-Mac OS 8.5 systems, and version 2.x is found in Mac OS 8.5 and later systems.
  • Open Transport PPP (or OT/PPP): The PPP networking found in pre-Mac OS 8.5. Version 1.0.2 is typically found.
  • Remote Access: The PPP networking found in Mac OS 8.5 and later. Version 3.1.2 is typically found.

System Requirements

The iPass Dial Wizard for Macintosh requires Open Transport and Open Transport/PPP (OT and OT/PPP). If you are using another TCP/IP stack or PPP implementation, you will be unable to use the iPass Dial Wizard. Both OT and OT/PPP can be obtained from Apple - check http://www.apple.com/macos/opentransport/ for details.

You must be running System 7.5.3 or newer to support OT and OT/PPP. Please check the Apple Web site listed above in order to determine the exact requirements for your specific system.

Furthermore, we strongly recommend that you run Mac OS 8.5 or later. This version of the operating system includes fixes to Open Transport that make the iPass Dial Wizard for Macintosh run much, much better. If Apple decides to release just the Open Transport component separately and you don't want to upgrade your entire OS, please make sure that you upgrade to version 2.0.1 or later of Open Transport.

To determine your System Software version, go to the Finder, select "About this Macintosh." or "About this Computer..." from the Apple (?) menu. The dialog will tell you what version of System Software you are running.

You can look in your Control Panels folder to see if you are running OT. Your Control Panels folder is inside your System Folder. If there is a Control Panel called TCP/IP, you are running OT. If there is a Control Panel called MacTCP, you are running the older MacTCP and will need to upgrade to OT. You can determine the version of Open Transport that you are running by using the TCP/IP Control Panel. Open the TCP/IP Control Panel and select "Get Info" from the File menu. The dialog will tell you the version of OT that you are running.

You can determine if you have OT/PPP (or PPP in Mac OS 8.5 and later) installed the same way as checking for OT. Check your Control Panels folder. For pre-Mac OS 8.5 systems, if there is a control panel called PPP, then you have OT/PPP installed. If not, you will need to install OT/PPP. For Mac OS 8.5 and later systems, if there is a control panel called Remote Access, PPP is installed. If not, you will need to install Remote Access. You can also determine the version of Apple's PPP software that you are using. For pre-Mac OS 8.5 systems, open the PPP Control Panel and select "Get Info" from the File menu. The dialog will tell you the version of OT/PPP that you are running. For Mac OS 8.5 and later systems, open the Remote Access control panel and select "Get Info" from the File menu. The dialog will tell you the version of Remote Access that you are using.

Installation Instructions

  1. Download the iPass Dial Wizard for Macintosh from your ISP.
  2. The file will download as a BinHex file. You can use "StuffIt Expander" to extract the file into a self-extracting archive. Double-click this archive and you will get a folder called iPass Dial Wizard.
  3. To run the iPass Dial Wizard, you must make sure that the application, the file "POP Database," the file "Country Database," and the folder "Scripts" are in the same folder together. If they are not, delete all the files and extract them again. If the files are still incomplete, please contact your ISP for assistance.
  4. Now open the TCP/IP control panel. Make sure that you have changed "Connect via:" to PPP. For pre-Mac OS 8.5 systems, make sure that you have provided a DNS entry. If you don't have one, ask your ISP for one. Ensure that the DNS entry that you are given is accessible from outside any firewalls that might be in place. Please note that OT/PPP does not negotiate DNS settings. However, this limitation has been removed in Mac OS 8.5 and later systems.
  5. For Mac OS 8.5 and later systems, open the Remote Access control panel. Click on the "Options." button. Click on the Protocol tab. From the "Use protocol" pull-down menu, select PPP (Automatic will be the default). This selects PPP as the protocol that you wish to use. Please note that the Automatic setting does not work properly with the iPass Dial Wizard for Macintosh.
  6. It is assumed that your modem is properly configured through the Modem Control Panel and that you have been able to make a successful connection to the Internet. Please make sure that you have been able to make a successful connection in order to minimize support issues whilst travelling.
  7. You are now ready to use the iPass Dial Wizard for Macintosh.

Using the iPass Dial Wizard

Brief Instructions:

The iPass Dial Wizard is easy to use. Simply run the program from the Dial Wizard folder and follow the prompts as provided. In no time at all you will have your connections to your favorite locations configured.

Detailed Instructions:

  1. Open the iPass Dial Wizard folder and double click on the program icon.
  2. You will be presented with a window asking you to select a country, region (if appropriate), and a POP within those areas.
  3. Highlight the country (and region if appropriate) from the pop-up menus, and click on a POP.
  4. Click OK.
  5. The next window asks you to edit the dial string required for this POP. If you are in a hotel room, or someplace else that might require a number (like 9) to get an outside line, enter the number into the dial string. If the number is in the same area code as you are (which is usually the case), delete the 1 portion of the phone number. Remember, you can enter any characters that you would usually put in a modem dial string, such as a comma (","). Once you are finished editing the dial string, click OK.
  6. You will now be presented with a window asking you to enter the following information:
    • A description or name of this connection
    • The phone number to dial (the same as from the previous window, in case you need to make changes)
    • Your user name
    • Your password
    • Your domain name (your domain name is typically the second part of your e-mail address. For example: If your e-mail address is: theresa@example.net, your domain name would be: example.net). Please remember that the user name does not include the domain name (In the previous example: theresa@example.net, the user name would be: theresa). Once you have entered this information, click OK, and you should be ready to dial.
  7. Select the entry that you wish to use, and click dial. OT/PPP (or Remote Access) will begin the connection process, and will display status as it progresses. When it has completed the connection, the progress window will disappear, and you will be returned to the iPass Dial Wizard. When you wish to disconnect, just click the "Hang Up" button in the main window. If you need to edit a connection, select it in the main window and click edit. You will be presented with the familiar window that allows you to change the connection name, the phone number, your user name, your password, and your domain name. If you need the memory that's being used by the iPass Dial Wizard, you can always quit the program after you've established a connection. To hang up, just restart the program and click "Hang Up."

Known Problems

There is a bug in versions of Open Transport older than 2.0.1. This bug causes instability when exceptions in the dialing process or login process occur. To accommodate this instability, the iPass Dial Wizard for Macintosh will quit after any exceptional event. It will also quit after making a successful connection and disconnecting. If you are running Mac OS 8.5 or later (or Open Transport 2.0.1 or later), this behavior is not necessary, since the bug that it attempts to work around has been fixed.

Troubleshooting

If you have problems, please check the following:
  • Make sure your modem is connected and plugged in.
  • Make sure the phone line is connected to your modem.
  • Make sure that your Modem control panel has the correct modem selected in it.
  • Make sure that you have selected PPP from the TCP/IP control panel.
  • Make sure that you don't have another PPP stack enabled. Use the Extensions Manager (or equivalent) to turn off any other PPP stacks, leaving only OT/PPP (or Remote Access) active. Reboot your machine and try again. Examples of other PPP stacks include FreePPP and MacPPP.
  • Make sure that you have enough memory. You need to have at least one and a half megabytes (1.5MB) of free RAM in order to run the iPass Dial Wizard and establish a PPP connection.
  • Make sure that the iPass Dial Wizard has enough memory allocated to it. You can check this by clicking on the iPass Dial Wizard's icon in the Finder, pulling down the File menu, and choosing "Get Info" from the menu. On pre-Mac OS 8.5 systems, in the lower right corner, you will see a section entitled "Memory Requirements" with a box called "Preferred Size". Increase this number, close the window, and try the Dial Wizard again. On Mac OS 8.5 and later systems, select "Memory" from the "Show:" pulldown menu. Increase the number in the "Preferred Size" box, close the window, and try the Dial Wizard again.
  • OT/PPP does not correctly negotiate DNS. See the discussion in "Installation Instructions" for a description of how to address this problem. This limitation does not exist in Mac OS 8.5 and later systems (Remote Access).

If none of these help you to resolve your problem, please contact your ISP for technical support.
http://support.bright.net
or
help@bright.net