Global Access
Web Mail

Last Updated 2/28/06

Thank you for choosing to be your Local Line to the Internet! This page contains some supplemental information to the general terms and conditions that are specific to Internet Service provided by If you have questions, please feel free to contact us at or call us at 419-425-4255 during normal business hours Monday thru Friday 8:00 am - 5:00 pm.

Technical Support
Technical Support is available 24 hours a day, 7 days a week by phone at 1-800-743-5707, by email at, or by visiting the tech support web page at

Billing and Payment of Fees
Monthly statements are available online at Statements are updated on the 10th of each month, and include charges for the current month of service. This is slightly different than Paragraph 8, Section B of the Customer Agreement. Payment is due on the last business day of the month. All payments received after the due date are subject to a $2.50 late fee. Accounts that are 25 days past due are subject to suspension of service and a $15 reconnect fee.

Packages offers several service options: dial-up, wireless and DSL. Please visit our web page at for the most up-to-date information.

Termination of your service is subject to Paragraph 7, Effective Date, Term and Termination, of the Customer Agreement with the following exceptions: You must contact our local office no later than close of business on the last business day of the month to terminate service for the following month. (e.g., to terminate service effective May 1, you must notify us no later than the last business day of April). Non-use of the service does NOT constitute a termination notice. You may contact our office by phone at 419-425-4255, by e-mail at, in person or by postal mail at either of the following locations:

Benton Ridge Telephone Co.
PO Box 180
140 Main St.
Benton Ridge OH 45816
3225 W. Elm St.
Lima OH 45805